FAQ

Q: Where are you located?

A: Our office is located in downtown Atlanta, Georgia. 

Q: When will my items arrive?

A: Your items will be shipped via the USPS. We will send you an email with a tracking number. For most items you should expect delivery in 3-5 days.

Our t-shirts and tote bags are made to order. Production of these items typically takes 3-5 days. Please add this time to your expected delivery date.

Q: How much do you charge for shipping?

A: All orders within the continental USA qualify for free 3-5 day shipping. Shipping to Alaska, Hawaii, and US Territories is available for a flat fee of $4.99. Expedited 2-day shipping is available to all at an additional expense.

Q: How do I contact you with a customer service request?

A: We look forward to hearing from you. Please send your questions and customer service requests to info@realcoolvibe.com.