FAQ

Q: Where are you located?

A: Our office is located in downtown Atlanta, Georgia. 

Q: How do you ship your items?

A: Real Cool Vibe uses the world-class fulfillment services of Amazon.com.  Items purchased on our website will be sent to you directly from Amazon’s fulfillment centers.

Q: How much do you charge for shipping?

A: All orders within the continental USA qualify for free 3-5 day shipping via Amazon.com.  Shipping to Alaska, Hawaii, and US Territories is available for a flat fee of $4.99.  Expedited 2-day shipping is available to all at an additional expense.

Q: How do we contact your Customer Service Department?

A: We look forward to hearing from you.  Please send your questions, comments, and customer service requests to info@realcoolvibe.com or call us at 404-990-2052.